Privacy Policy

1. ABOUT THIS POLICY

Ottawa Grace™ is committed to protecting your privacy. This policy explains how we collect, use and protect your personal data when you use our site.

2. DATA COLLECTED WHEN YOU VISIT OUR SITE

When you visit our site, we collect basic browsing data including page visited, date/time of access, IP address, and browser type. This is used solely to improve site stability and functionality.

3. COOKIES

We use cookies to make our website more functional and to improve your experience. You can manage your cookie preferences through your browser settings at any time.

4. CONTACT ENQUIRIES

When you contact us via email, we collect and store the information you provide solely for the purpose of responding to your enquiry.

5. ORDER PROCESSING

We collect and process the personal data you provide when placing an order for the purpose of fulfilling your purchase.

6. EMAIL MARKETING

If you subscribe to our newsletter, you can unsubscribe at any time. To opt out of marketing emails, contact us at info@ottawa-grace.com.

7. ORDER FULFILMENT DATA SHARING

We share your personal data with our delivery and payment partners only to the extent necessary to fulfil your order.

8. ONLINE MARKETING

We use tools such as Meta Pixel and Google Ads to display relevant advertisements, based on our legitimate interest or your consent where required.

9. YOUR RIGHTS

Under Canadian privacy law (PIPEDA), you have the right to access, correct, or request deletion of your personal data. Contact us at info@ottawa-grace.com.